Online ordering on your own website, with no commission

What it does

DineHarbor gives every restaurant its own ordering website. Guests browse your menu with photos, prices, options and allergen information, add dishes to a basket and check out as a guest or with an account. The same site works on a phone, a tablet and a laptop.

Orders do not go to a middleman. They arrive in your own Manager app, on the till and on the kitchen screen, in the same list as orders from the till, the waiter and the kiosk.

How it works

1. Build your menu once, or import it from a photo.
2. Set your opening hours, your delivery area and the payment provider you already use.
3. Choose a home page layout and your colours, then share the address or print the table QR codes.
4. When an order arrives, the Manager, the till and the kitchen screens ring until someone accepts or rejects it.
5. The guest gets emails at each step: confirmation, accepted, ready to collect, out for delivery.

What guests see

The menu is searchable, deals appear beside the dishes they include, and a guest can save favourites. At checkout a delivery address is suggested as they type, and the delivery fee is shown before they pay. If a guest comes back to an unpaid order, a Pay now button reopens the payment, and the page says clearly when it is still confirming a payment so nobody pays twice.

Guests can ask the website a question in plain words with Ask the menu, and see hours and a map in a Find us block.

What it replaces

It replaces a separate ordering widget, a delivery marketplace listing that charges a share of every order, or a website with a phone number on it. See commission free ordering for how the money flows.

Good to know

Your first 30 days are free, with no card needed. Branded customer apps in the App Store and Google Play are part of the Enterprise plan. Order ahead is off until you switch it on, and delivery needs a working road distance lookup, so a delivery address that cannot be measured is refused and offered collection instead.