Ordering
Let guests order from the table with their phone
A QR code on each table opens your menu. The order reaches the kitchen tagged with the table.
Updated
What you get
One code per table
Each table in your floor plan has its own code, and the Manager prints table tents for the whole room.
No app to install
The code opens your ordering site in the phone's browser, so guests need nothing but a camera.
The kitchen knows the table
The order arrives as a table order, so the kitchen and the waiter can see where it goes.
Same menu as online
Prices, options, allergens and deals are the ones guests see on your website, kept in one place.
Waiters can still serve
The waiter app takes orders at the same tables, so QR ordering and table service can run side by side.
What it does
A guest sits down, scans the code on the table and your menu opens on their phone. They choose dishes, pick options, see allergens and send the order. It arrives in the Manager and on the kitchen screen as a table order, tagged with the table the code belongs to.
Nothing is installed. The code opens the same ordering website your guests use at home, so there is one menu to keep up to date.
How it works
- Draw your room in the floor plan, with a table for each seat group.
- Open Profile and QR in the Manager, where every table has its own code, and print the table tents.
- Put a tent on each table.
- A scan opens the menu for that table. The guest orders and the kitchen sees it with the table number.
- If your team serves tables too, the waiter handheld shows the same tables.
Who it suits
It suits cafes and casual restaurants where guests happily order themselves, and busy rooms where waiters would rather carry plates than take every order. It also works as an extra channel in a restaurant with full table service, because the waiter app and the codes use the same tables.
Things to know
Payment follows the options you switch on for your site, such as card payment through your own provider. Orders from guests arrive waiting for a person to accept them, and the alert keeps ringing until someone does, so the room stays in control of what the kitchen starts. Guests who would rather talk to a person can always call a waiter over.
What it replaces
It replaces paper menus that are out of date, the queue at the counter and a separate table ordering tool with its own menu.
Watch the video guide
Questions and answers
Do guests need to download anything?
No. The code opens your ordering website in their phone's browser.
Can I print the codes?
Yes. In the Manager, under Profile and QR, you can print table tents with one code per table.
Does it work with the floor plan?
Yes. Codes belong to the tables you draw in the floor plan, so a table order is tied to its table.
Is it a separate subscription?
No. It is part of the online ordering your plan includes.
Related features
- Online Ordering System for RestaurantsTake collection, delivery and table orders on your own website, with your menu, your payment provider and every order landing on the kitchen screen.
- Waiter Handheld App for RestaurantsWaiters take orders at the table on a phone, see which tables are seated, waiting or ready, and send every order to the kitchen the moment it is placed.
- Kitchen Display System for RestaurantsEvery order from the till, website, waiter and kiosk shows on the kitchen screen with timers, stations, holds and a recall list for tickets bumped by mistake.
- Restaurant Reservations and Floor PlanDraw your room, keep the day's bookings and waitlist in one place, and let turn times, table combinations and pacing decide what you can accept.
For your kind of business
- Cafe POS and Online OrderingA fast cafe till with search first ordering, stamp cards that guests keep, QR ordering at the table and orders that survive a patchy connection.
- Fine Dining POS and ReservationsReservations and a drawn floor plan, waiter handhelds, courses and holds on the kitchen screen, and allergens that travel with every order to the pass.
Comparisons
Read more
- How QR table ordering worksHow guests order from their own phone at the table, what the kitchen sees, and what to set up before you put the first QR code on a table.
- QR Code Table Ordering That WorksSee how QR table ordering works, what guests and kitchens need, where it helps, when waiter service is better and what to check before choosing a system.