DineHarbor, AI-powered restaurant ecosystem

AI

AI that works your shift, and asks before it acts.

Ask about your sales in plain words, run the service by talking to it, import a menu from a photo and get a short list of what to do next every morning. Every change waits for a person to say yes.

questions it answers
17
things it can do
33
growth signals
15
Try Ask in the live demo AI credits by plan

Everything the AI can do

Read straight from the product: when a tool is added it appears here, and nothing is listed that is not built.

Ask: your numbers, in your words

Manager app, every screen (the Ask button), typed or spoken

Ask a question the way you would ask a manager and get the answer from your own orders, menu, stock and reviews. It understands dish and customer names as people say them, misspellings included.

  • Sales, orders and average spend for any date range, by channel and by day
  • Best sellers by units or by revenue
  • Orders and takings hour by hour
  • How long the kitchen really takes, by daypart or channel
  • The prep time the kitchen would quote right now, from the live queue
  • Voids per staff member against their own sales
  • Stock counted against expected, and what the difference cost
  • Review volume, average rating and star spread
  • Whether you are open now, and your hours per service
  • What is inside a meal deal
  • Which dishes are vegetarian, vegan, halal or gluten free
  • Dishes missing a photo, a description or a price
  • What an item costs with a size and extras, priced like the till
  • A dish's sizes and extras
  • Your promotions: when they run and how often they are used
  • A snapshot of the branch: open, busy, 86'd, on shift, payments on
  • Today, this week or this month against the period before

Ask: find anything

Manager app, Ask

Look up an order, a customer, a colleague or a stock level mid-service without leaving the screen you are on.

  • Find an order by ticket, reference, customer or status
  • Find a customer and what they have spent with you
  • See who works here and who is on shift
  • Check stock and what is below its reorder point

Ask: run the service

Manager app, Ask

Tell it what to do. It shows a one-sentence preview of exactly what will change and waits for a person to approve, edit or decline it. Anything left undecided is declined, and most changes undo in one tap.

  • Mark an order ready at the passwaits for your yes
  • Complete an orderwaits for your yes
  • Cancel an order, with a reasonwaits for your yes
  • Refund a paid order in full (cannot be undone, and Ask says so)waits for your yes
  • Accept a waiting order into the kitchenwaits for your yes
  • Reject a waiting order, with a reasonwaits for your yes
  • Pause or resume online orderingwaits for your yes
  • Turn delivery, collection or dine-in on or offwaits for your yes
  • Close for a day or set special hours, without touching the weekly schedulewaits for your yes
  • Publish a review reply a person has already draftedwaits for your yes
  • Pause or resume delivery on every channelwaits for your yes
  • Change the prep time customers are quotedwaits for your yes
  • Turn ordering ahead on or offwaits for your yes
  • Turn the backup "new order" email on or offwaits for your yes

Ask: change the menu and prices

Manager app, Ask

Rename, reprice, 86, restore, tag and promote dishes by asking. Every change waits for a yes, and the limits are enforced in code, not by the model.

  • Rename a dishwaits for your yes
  • Rewrite a dish's descriptionwaits for your yes
  • Move a dish to another sectionwaits for your yes
  • Add a new dish as a hidden draftwaits for your yes
  • Suggest allergens for a person to check (it never sets them itself)waits for your yes
  • Put an 86'd item back on salewaits for your yes
  • Set a dish's pricewaits for your yes
  • Raise or lower a whole section's prices (refused above 20% or 40 dishes)waits for your yes
  • Put a draft dish on salewaits for your yes
  • 86 an item that has run outwaits for your yes
  • Create a percentage or fixed-amount promotionwaits for your yes
  • Generate a dish photo (off unless DineHarbor switches it on)waits for your yes
  • Set dietary tags and spice levelwaits for your yes
  • Switch a promotion on or off, or change its dayswaits for your yes
  • Raise or lower several prices by a percentage or an amountwaits for your yes

Growth Advisor: what to do next

Manager app, Today (Suggestions) and Reports -> Growth

Every night it reads your sales, stock and reviews and leaves a short list of suggestions on the Today screen: add this as a meal deal, watch that ingredient, answer these reviews. The signals are computed from your own data; AI only writes the sentence. Each suggestion is applied through Ask, so a person still says yes, and only people whose role allows the change see its button.

  • A best seller about to run out of an ingredient
  • New one- and two-star reviews nobody has answered
  • A dish 86'd and never brought back
  • Something that runs out again and again: the par level is wrong
  • The kitchen getting slower, by daypart
  • Deliveries taking longer than last week
  • Dishes rising or falling week on week
  • A whole menu section sliding or growing
  • Lunch, dinner or late night moving against last week
  • Dishes nobody ordered in four weeks
  • Your two quietest trading hours: a happy-hour idea
  • A live deal almost nobody uses
  • The same complaint coming up in several reviews
  • Regulars who stopped coming
  • Two dishes people already buy together: a ready-made meal deal

Menu and review helpers

Manager app, Menu and Reviews

The slow jobs, done in seconds and always left for a person to check.

  • Import a whole menu from a PDF, a photo or pasted text, drafted for you to review
  • Write a dish description in your voice
  • Suggest allergens from the ingredients, for a person to confirm
  • Draft a reply to a review; a person publishes it
  • Smart search that finds dishes by meaning, not only by spelling
  • Dish photos from the name and description (off unless DineHarbor switches it on)

Ask the menu, on your own website

The restaurant's online storefront (the owner switches it on)

Guests ask in plain words and get answers from your live menu, hours, delivery area and deals, never from guesses. It can only read; it cannot place or change an order.

  • Searches the menu the way guests ask ("something spicy without nuts")
  • Explains one dish: sizes, extras, allergens and dietary tags
  • Says whether the restaurant is open now and when it next opens
  • Checks whether it delivers to a postcode, and the fee
  • Lists the deals running today
  • Offers the next times a guest can order ahead for

Talk instead of typing

Ask in the Manager app, and every AI chat box

Press the microphone and speak: the words appear live as you talk, you can fix them, then send. Speech is transcribed live by Soniox; in the Manager app it needs the AI consent.

You stay in control

Everywhere AI runs

AI in DineHarbor asks before it acts and is limited by the same permissions as the person using it.

  • Every change is a proposal: a one-sentence preview, then a person's yes
  • It can only do what your role allows; a waiter's Ask cannot reprice the menu
  • Most changes undo in one tap; a refund cannot, and it says so
  • It never writes allergen information itself, only suggestions to check
  • Hard limits in code: no category change over 20% or across more than 40 dishes
  • Owners accept an AI notice before their restaurant's data is sent to a model
  • Every AI call is logged with its feature and cost, against the monthly AI credits of your plan

AI credits on every plan

The AI tools use credits. Every plan includes a monthly allowance; they top up on the 1st.

30-day trial

500

Starter

2,000

Growth

10,000

Unlimited

40,000

Enterprise

Sized to you

An answer from Ask uses under one credit; importing a whole menu from photos can use a few hundred.

See plans and prices

Put your menu online today.

Snap your menu, check the prices and start taking commission-free orders. Every feature is yours free for 30 days, with no card and nothing to install.

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