Solutions
Calm service software for table-service restaurants
Bookings, a floor plan, waiters with handhelds and a kitchen screen that can hold and fire courses.
Updated
What you get
Reservations and waitlist
A day view with covers, a waitlist and seating, checked against turn times by party size.
A floor plan you draw
Zones, tables of any shape, walls and fixtures, shown live to waiters with each table's state.
Waiters with handhelds
Order at the table, request the bill and mark tables clean from a phone.
Courses and holds
The kitchen screen supports courses, holds and recall, so dishes leave the pass when the table is ready.
Allergens on the ticket
Allergen information and guest allergy notes reach the kitchen as an alert, kept separate from ordinary notes.
What table service needs
A restaurant that serves tables is judged on rhythm. Three problems matter.
Knowing the room. Who is booked, who is seated, who is waiting for the bill, and which table is free next. A diary and a memory only go so far.
Pacing the kitchen. Courses should leave the pass when the table is ready, not when the ticket arrives.
Safety. An allergy is not a note to skim. It has to stop a cook.
The five features that matter
- Reservations and the floor plan.
- The waiter handheld, for ordering at the table.
- The kitchen display, with courses, holds and recall.
- Allergens, carried to the pass.
- Team roles and PINs, so each person has the access they need.
A day in the life
Picture an evening service. The host opens Bookings and sees the covers for the night, with a waitlist for walk-ins. A party of six arrives and the host seats them at a combined table. The waiter opens the table on the handheld, takes starters and mains, and holds the mains. The kitchen sees the starters now and the held mains in a separate row. A guest mentions an allergy, and it appears on the ticket as an alert, apart from the ordinary notes. When the starters are cleared, the mains are fired, and the waiter requests the bill from the table. This is a description of how the product works, and not a customer story.
Pricing
Starter is £69 per location a month and covers the till, kitchen screens, waiter phones, reservations and the floor plan, with unlimited staff. Prices are excluding VAT, as of October 2026. See the pricing page for current figures. The first 30 days are free, with no card needed.
Try it
Open the live demo for a made-up restaurant with test data, including a floor plan and bookings you can explore.
Questions and answers
Can guests book online?
Not through DineHarbor today. Your team enters bookings and waitlist parties in the Manager.
Does it support courses?
Yes. The kitchen screen supports courses and holds, so a team can fire the next course when the table is ready.
How are allergies handled?
Allergens are held on ingredients and shown on the ticket, and guest allergy notes travel as alerts. DineHarbor does not replace a conversation with the guest.
Can waiters bring up the bill?
Yes. A waiter can request the bill from the table and mark it clean afterwards.
Related features
- Restaurant Reservations and Floor PlanDraw your room, keep the day's bookings and waitlist in one place, and let turn times, table combinations and pacing decide what you can accept.
- Waiter Handheld App for RestaurantsWaiters take orders at the table on a phone, see which tables are seated, waiting or ready, and send every order to the kitchen the moment it is placed.
- Kitchen Display System for RestaurantsEvery order from the till, website, waiter and kiosk shows on the kitchen screen with timers, stations, holds and a recall list for tickets bumped by mistake.
- Allergens and Calories on Your MenuHold the 14 UK and EU allergens on ingredients, add calories and dietary tags to dishes, and show them on your ordering site, kiosk and kitchen tickets.
- Restaurant Staff, Roles and Till ShiftsAdd unlimited staff with roles, PIN sign-in and device permissions, and run till shifts with cash up, so each person only sees and does their own job.
For your kind of business
- Cafe POS and Online OrderingA fast cafe till with search first ordering, stamp cards that guests keep, QR ordering at the table and orders that survive a patchy connection.
- Restaurant Group and Franchise SoftwareRun several restaurants from one account with a plan for 5 or unlimited locations, staff access per site, per location reports and branded apps on Enterprise.
Comparisons
Read more
- Restaurant Reservations and Floor PlansUse reservations, a floor plan, tables and a waitlist in one restaurant system, with clear booking rules and a practical routine for reducing no shows.
- Serve Tables With a Waiter AppUse a waiter app to open tables, record seats, split bills, hold courses and send clear orders to the kitchen while keeping hospitality calm and personal.