Back office
Staff access and till shifts, kept simple
Unlimited team members, roles and PINs for the floor, device permissions and shifts that close with a Z-report.
Updated
What you get
Unlimited staff
Every plan includes unlimited team members, so you never pay more to add a waiter.
Four roles
Owner, admin, member and viewer. Admins have every permission, viewers can only look, and members can be given extra permissions one by one.
PIN sign-in for the floor
Give a staff member a username and a PIN of six digits or more. They sign in to every app with it, with no email needed.
Devices with their own rules
Tills, kitchen screens, waiter phones and kiosks have permission presets. Kitchen screens and kiosks run without PINs and stay locked.
Shifts that reconcile
Open and close till shifts with a float, and a Z-report that reconciles to your payments, with a manager's approval for risky changes.
On this page
What it does
The Team area of the Manager is where you decide who can sign in and what they can do. It covers the people, their roles, the devices they use and the shifts that run on the till. It is built so a manager can set up a new member of staff in a minute.
How it works
- In the Manager, open Settings, then Team and devices, and add a person.
- Choose a role. Admins can do everything, members can be given extra permissions, and viewers are read only.
- For floor staff, give a username and a PIN. They sign in with it on the till, the waiter app, the Manager and the website.
- Pair devices and choose a type. Each type carries a checklist of permissions, with presets for the till, the kitchen screen, the waiter handheld and the kiosk.
- At the till, staff open a shift and a manager closes it with a Z-report.
Safe by default
A member who is not allowed to manage the team sees a read-only list of who works there, their role and when they were last seen, without emails or permissions. An account locks for a day after 30 wrong secrets. Voiding a payment or paying cash out above your limit needs a manager's PIN, and the Z-report names the approver of every cash movement.
Shifts and cash up
A till shift has an opening float, cash movements and a close. The close can be blind, so the cashier counts without seeing the expected figure. The Z-report reconciles to your payments by acquirer batch, with refunds in their own section, and Till reports in the Manager lets you reopen any past Z-report.
What it does not do
DineHarbor does not build rotas or track hours. It controls access and records till shifts. Use a separate tool for scheduling.
What it replaces
It replaces a shared till login, and sticky notes of PINs. See POS for the till itself and multi location to decide who reaches which site.
Watch the video guide
Questions and answers
Is there a limit on staff?
No. Team members are unlimited on every plan.
Can staff sign in without an email address?
Yes. A manager gives them a username and a PIN, and they use it on every app and on the website.
What happens after wrong PIN attempts?
An account locks for a day after 30 wrong attempts, and setting a new PIN unlocks it.
Does DineHarbor schedule rotas?
No. It manages who can sign in and what they can do, plus till shifts. It does not build staff rotas.
Can staff use passkeys?
Yes. A passkey can be added in the Manager under Account, and it works on the central sign-in and in the native apps.
Related features
- Restaurant POS SystemA fast till for restaurants on tablets: search first ordering, card payments, split bills, shifts and cash up, linked to your kitchen and online orders.
- Multi Location Restaurant SoftwareRun several restaurants from one DineHarbor account, switch between locations in a tap, and add locations as you grow, with plans for 1, 5 or unlimited.
- Restaurant Sales and Performance ReportsSee sales against the last period, top dishes, the busiest hours, kitchen prep times, voids by employee, tips and Z-reports, for any day, week or month.
- Waiter Handheld App for RestaurantsWaiters take orders at the table on a phone, see which tables are seated, waiting or ready, and send every order to the kitchen the moment it is placed.
For your kind of business
- Fine Dining POS and ReservationsReservations and a drawn floor plan, waiter handhelds, courses and holds on the kitchen screen, and allergens that travel with every order to the pass.
- Restaurant Group and Franchise SoftwareRun several restaurants from one account with a plan for 5 or unlimited locations, staff access per site, per location reports and branded apps on Enterprise.