Solutions
Software for takeaways and fast food
A kiosk, a voice lane, kitchen screens and your own ordering site, with collection and delivery on one order list.
Updated
What you get
Self order kiosk
Guests browse by picture in four languages, order, and pay at the counter.
Drive-through lane
A voice first lane screen that takes the order and sends it to the kitchen.
Voice ordering
The assistant on the kiosk, the lane and the website takes the order in the guest's language.
One kitchen screen
Kiosk, till, website and delivery orders arrive on the same rail with timers.
Collection and delivery
Your own ordering site, your own zones and fees, and no commission.
On this page
What takeaways and fast food need
Speed and volume define this kind of restaurant. Three problems recur.
Queues at the counter. A single till limits how many orders you can take at the busiest moment. Guests who know what they want can order themselves.
Orders from everywhere. Phone, counter, kiosk, website and delivery all have to reach the kitchen without one being forgotten.
Marketplace fees. A share of every order is hard to bear when margins are thin.
The five features that matter
- The self order kiosk, for the counter.
- The drive-through lane, with voice ordering.
- AI voice ordering on the website, kiosk and lane.
- The kitchen display, one rail for every channel.
- Online ordering, with collection and delivery and no commission.
A day in the life
Picture a burger takeaway at lunch. A guest walks up to the kiosk, picks Arabic, scrolls through photos and builds an order. A number appears and they pay at the counter. A car arrives at the lane, the guest speaks, the assistant reads the order back and the kitchen sees it. At the same moment orders arrive from the website, each on a ticket with a timer. A ticket for a larger order is held until the first batch is done. The kitchen bumps tickets as it works, and a bumped ticket can be recalled if it was a mistake. This is a description of how the product works, and not a customer story.
Pricing
Starter is £69 per location a month, Growth £129 with the kiosk app and driver app, and Unlimited £219 with no device limits. Prices are excluding VAT, as of October 2026. See the pricing page for current figures. The first 30 days are free, with no card needed.
Try it
Open the live demo for a made-up restaurant with test data, and place an order to watch it reach the kitchen screen.
Questions and answers
Which plan includes the kiosk?
Growth includes 2 kiosks per location, and Unlimited has no limit. Starter does not include the kiosk.
Where do guests pay at the kiosk?
At the counter. The kiosk gives a number that guests show when they pay.
Can the lane run without staff?
The lane takes the order, but your team still takes payment at the window and hands over the food.
Does it work with delivery apps?
No. DineHarbor does not connect to Deliveroo, Uber Eats or Just Eat. It runs your own ordering site and your own drivers.
Related features
- Self Order Kiosk for RestaurantsA self-order kiosk app for your counter with photo menus, four languages, options and allergens, sending each order to your kitchen with a pickup number.
- Drive Through Lane With AI Voice OrderingA voice first drive-through lane screen that greets the car, takes the order, reads it back and sends it to the till and kitchen, paid at the window.
- AI Voice Ordering for RestaurantsGuests talk and an AI assistant takes the order on your website, kiosk or drive-through lane, reads it back and sends it to the kitchen.
- Kitchen Display System for RestaurantsEvery order from the till, website, waiter and kiosk shows on the kitchen screen with timers, stations, holds and a recall list for tickets bumped by mistake.
- Online Ordering System for RestaurantsTake collection, delivery and table orders on your own website, with your menu, your payment provider and every order landing on the kitchen screen.
For your kind of business
- Pizza Shop POS and Online OrderingSizes, toppings, half and half pizzas and deals, your own delivery zones and drivers, and a kitchen screen, with no commission on the orders you take.
- Dark Kitchen SoftwareTake delivery and collection orders on your own website, send them to one kitchen screen, and dispatch your own drivers, with no marketplace commission.
Comparisons
- DineHarbor vs Flipdish, ComparedA dated comparison of DineHarbor and Flipdish for restaurants that want direct ordering: products, the price Flipdish publishes and what is not published.
- DineHarbor vs Square for Restaurants, ComparedA dated, sourced comparison of DineHarbor and Square for Restaurants in the UK: plans, online ordering, kitchen screens, kiosks, fees and strengths.
Read more
- Self Order Kiosks for RestaurantsPlan a restaurant self order kiosk with the right location, touch friendly menu, accessible fallback, secure device setup and a careful service pilot.
- AI Voice Ordering for RestaurantsLearn what restaurant voice ordering can do, where it can fail, how to run a careful pilot and what DineHarbor offers on websites, kiosks and drive thru.