Front of house
A self-order kiosk that runs on a tablet
Guests browse your photos, choose options in their language and send the order to the kitchen. No extra hardware vendor.
Updated
What you get
Browse by picture
The kiosk always shows your dish photos, with dietary and deal badges on the image, because a guest who has never used it browses by sight.
Four languages
Guests pick English, Arabic, Spanish or French on the welcome screen, and the menu follows.
Order by voice
Add the AI voice option if you want guests to talk instead of tap, with a clear notice and a way back to touch.
A number for pickup
When the order is placed the guest gets a number to show at the counter, where they pay.
Locked for guests
A kiosk device runs without PINs and stays locked down, because it is in the customer's hands.
On this page
What it does
The kiosk lets guests order for themselves at your counter. It shows your menu as a photo grid with category tabs, lets the guest choose sizes and options, shows allergen information and dietary badges, and sends the order to your kitchen. The guest receives a number and pays at the counter.
How it works
- Set up a kiosk device in the Manager under Team and devices, using the front kiosk profile.
- Guests touch the welcome screen and choose a language.
- They browse by picture, choose their dishes and options and check the basket.
- The order is placed and appears on your kitchen display and in the Manager.
- The kiosk shows the guest their number. They pay at the counter, and you call the number when the food is ready.
Designed for guests who have never used it
The kiosk is the opposite of the till on purpose. The till is search first because a cashier knows the menu by heart. The kiosk always shows the catalogue photo, because a guest browses by picture and not by typing a dish name. When the kiosk resets after a guest, it returns to your restaurant's own language.
Voice and languages
Switch on voice ordering to let guests talk to an AI assistant that reads the order back before placing it. A notice tells guests they are talking to an AI, and a button takes them back to touch. Translations you enter for dishes and categories show in the guest's chosen language.
Plans and hardware
The kiosk app is part of the Growth plan and above. Choose a tablet and a stand that suit your counter, and mount it where guests can reach it. For a lane outside, see drive-through.
What it replaces
It replaces a queue at the till for guests who know what they want, and a separate kiosk vendor with its own menu to maintain.
Watch the video guide
Questions and answers
Which plans include the kiosk?
The kiosk app is part of Growth, which includes 2 kiosks per location, and Unlimited. Starter does not include it.
Where does the guest pay?
At the counter. The kiosk gives the guest a number to show, and your team takes payment on the till.
Which languages does it offer?
English, Arabic, Spanish and French, picked on the welcome screen. Your menu shows the translations you have written.
Do I have to buy special kiosk hardware?
No. The kiosk app runs in a browser or installs on an Android tablet, which you mount at your counter.
Related features
- AI Voice Ordering for RestaurantsGuests talk and an AI assistant takes the order on your website, kiosk or drive-through lane, reads it back and sends it to the kitchen.
- Drive Through Lane With AI Voice OrderingA voice first drive-through lane screen that greets the car, takes the order, reads it back and sends it to the till and kitchen, paid at the window.
- Multilingual Restaurant MenuWrite dish names and descriptions in English, Arabic, Spanish and French so guests read your menu in their own language on the kiosk and ordering site.
- Allergens and Calories on Your MenuHold the 14 UK and EU allergens on ingredients, add calories and dietary tags to dishes, and show them on your ordering site, kiosk and kitchen tickets.
For your kind of business
Comparisons
- DineHarbor vs Square for Restaurants, ComparedA dated, sourced comparison of DineHarbor and Square for Restaurants in the UK: plans, online ordering, kitchen screens, kiosks, fees and strengths.
- DineHarbor vs Flipdish, ComparedA dated comparison of DineHarbor and Flipdish for restaurants that want direct ordering: products, the price Flipdish publishes and what is not published.