Solutions
Software for a delivery-only kitchen
Your own ordering site, a kitchen screen for every order and your own drivers, with no marketplace in the middle.
Updated
What you get
Your own ordering site
Collection and delivery on your own address, with your payment provider.
A kitchen screen
Orders arrive on a screen with timers, holds and recall, with printer failover as a backup.
Your own drivers
A driver app and a dispatch board with a map, on Growth and above.
Fees you control
Delivery zones by road distance or drive time, and free delivery above an amount.
Prep times in reports
See the usual prep time and the slow tail by hour and channel.
On this page
What a dark kitchen needs
A kitchen with no dining room lives on delivery. Three issues matter.
Orders from one place that you own. If every order comes through a marketplace, the marketplace owns the customer and takes a cut.
A kitchen that never loses an order. With no counter to catch a mistake, the ticket on the screen is the order.
Delivery that pays. Fees, zones and drivers decide the margin.
The five features that matter
- Online ordering, with no commission.
- The kitchen display, with printer failover.
- The driver app, for your own drivers.
- Delivery zones and dispatch, with road distance.
- Reports, with prep times by hour and channel.
A day in the life
Picture a delivery kitchen on a weeknight. Orders arrive from the website, each with a fee that was worked out from the road distance. The screen shows tickets with timers. The dispatch board shows jobs waiting for a driver, and a driver takes a run with two stops. A guest follows the order on a map. At the end of the night the owner checks prep time by hour in reports. This is a description of how the product works, and not a customer story.
What is not built yet
Several brands in one kitchen can be set up as several locations, each with its own menu and ordering site, but a shared kitchen queue across locations has not been built. The kitchen screen is per location.
Pricing
Starter is £69 per location a month and Growth £129 adds the driver app and dispatch board. Prices are excluding VAT, as of October 2026. See the pricing page for current figures. The first 30 days are free, with no card needed.
Try it
Open the live demo for a made-up restaurant with test data, and follow an order to the kitchen screen.
Questions and answers
Can I run several brands from one kitchen?
Each location has its own menu and ordering site, so a brand can be a location. A single kitchen queue shared across locations has not been built, so check this against your setup before you commit.
Does it connect to delivery apps?
No. DineHarbor does not connect to Deliveroo, Uber Eats or Just Eat. It works with your own site and your own drivers.
Do I need a till?
Not necessarily. You can use the Manager and the kitchen screen, and add a till if you take phone orders.
Which plan do I need for drivers?
Growth or Unlimited, which include the driver app and dispatch board.
Related features
- Online Ordering System for RestaurantsTake collection, delivery and table orders on your own website, with your menu, your payment provider and every order landing on the kitchen screen.
- Kitchen Display System for RestaurantsEvery order from the till, website, waiter and kiosk shows on the kitchen screen with timers, stations, holds and a recall list for tickets bumped by mistake.
- Delivery Driver App With Live TrackingYour own drivers see their deliveries on a phone, and guests follow the order on a live map while it is out, with no marketplace taking a share.
- Delivery Zones and Dispatch BoardSet delivery fees by distance or drive time, refuse addresses you cannot reach, and run every delivery from a dispatch board with a live map.
- Restaurant Sales and Performance ReportsSee sales against the last period, top dishes, the busiest hours, kitchen prep times, voids by employee, tips and Z-reports, for any day, week or month.
For your kind of business
- Takeaway and Fast Food POSSelf-order kiosks, a voice drive-through lane, kitchen screens and your own online ordering for takeaways and fast food, with collection and delivery.
- Pizza Shop POS and Online OrderingSizes, toppings, half and half pizzas and deals, your own delivery zones and drivers, and a kitchen screen, with no commission on the orders you take.
Comparisons
- DineHarbor vs Slerp, ComparedA dated comparison of DineHarbor and Slerp for direct ordering: what Slerp lists, what it does not publish and where a full restaurant system differs.
- DineHarbor vs Flipdish, ComparedA dated comparison of DineHarbor and Flipdish for restaurants that want direct ordering: products, the price Flipdish publishes and what is not published.
Read more
- Running a Dark Kitchen With Several BrandsPlan a dark kitchen with several brands, controlled menus, one clear kitchen flow, reliable delivery and reports without assuming unsupported software features.
- Run Your Own Restaurant DeliveryPlan restaurant delivery with your own drivers, sensible zones, clear fees, a dispatch routine and live customer tracking without losing control at peak time.