Customers and loyalty
Stamp cards that print, and a wallet guests top up
Real stamp cards with QR codes, a stamp desk for the counter, and stored credit guests can spend on orders.
Updated
What you get
Printable cards
Print batches on A4 sheets, on Avery label stock or as print shop files with bleed, with six illustrated designs or your own artwork.
QR claim codes
Each card carries a QR code that a guest scans to claim it, and the card lives on their account page.
Online orders stamp themselves
Orders from your website add stamps automatically, and a refund reverses them.
A stamp desk
Add stamps at the counter, or attach a card to an order on the till.
A stored value wallet
Guests top up a wallet with a payment provider that allows it and spend it on orders, with a full ledger.
What it does
Stamp cards are a loyalty programme guests understand at a glance: buy so many, get one free. DineHarbor runs a real stamp programme beside points, with an append-only ledger so every stamp is accounted for. A guest can hold a printed card, or use the card on their account page.
The wallet is separate. It holds credit that a guest tops up and spends on orders, with every movement recorded.
How it works
- In the Manager, open Customers, then Stamp cards, and create a programme: how many stamps, and the reward.
- Choose a design, or upload your own artwork, and print a batch. Each card has a QR claim token.
- A guest scans a card to claim it. Their stamps then show on their account.
- Online orders add stamps by themselves. At the counter, use the stamp desk, or attach a card to a till order.
- At checkout a guest can redeem a finished card. A refunded order takes its stamps back.
Printing
Print sheets as A4 with ten cards, on Avery C32011 stock, or as files for a print shop with a 3 millimetre bleed. In the Android Manager the PDF opens through a short lived link in the system browser.
Know the limits
Printed card text is laid out with Latin fonts, so Arabic or other non-Latin programme text is not laid out properly on paper yet. Use the on-screen card for those languages for now.
Wallet
Guests can top up a wallet through a payment provider that supports it, and spend it on orders. Wallet credit is treated as a payment, and every top up and spend is in the customer's ledger. Read about loyalty points for the points side of the programme.
What it replaces
It replaces the punch card in a drawer, which cannot be refunded or counted, and a separate loyalty app.
Watch the video guide
Questions and answers
Can guests redeem a stamp reward online?
Yes. A stamp reward can be redeemed at checkout, and the guest can confirm with a passkey or password if you require it.
Do the cards work in Arabic?
Not yet on the printed card. Card text is laid out with Latin fonts, so Arabic and other non-Latin programme text is not laid out properly on paper.
Which payment providers allow wallet top ups?
Any provider that supports wallet top ups. Each gateway declares that capability.
Is the wallet a gift card?
No. It is stored credit per customer that they top up and spend. A separate gift card product is not offered.
Related features
- Restaurant Loyalty Points ProgrammeReward repeat guests with points they earn on orders and spend at checkout, with tiers, your own rules per location and a full history for every customer.
- Online Ordering System for RestaurantsTake collection, delivery and table orders on your own website, with your menu, your payment provider and every order landing on the kitchen screen.
- Restaurant Sales and Performance ReportsSee sales against the last period, top dishes, the busiest hours, kitchen prep times, voids by employee, tips and Z-reports, for any day, week or month.
For your kind of business
- Cafe POS and Online OrderingA fast cafe till with search first ordering, stamp cards that guests keep, QR ordering at the table and orders that survive a patchy connection.
- Bakery POS and Online OrderingImport your menu from a photo, take orders for a later time slot, reward regulars with stamp cards and show allergens on every product.