Communauté
Les questions des restaurateurs, avec leurs réponses
Des questions pratiques sur les commandes, les menus, la livraison, les caisses, l'équipe et les règles. Lisez librement. Connectez-vous avec votre compte DineHarbor pour poser une question ou répondre.
- Commande en ligne et par QRRésolue
How can I take online orders without paying a commission on every order?
I run a small takeaway and the delivery apps take a big cut of every order. Is there a way to take orders on my own website and app instead?
1 réponseÉquipe DineHarbor20 oct. 2026 - MenusRésolue
Can I build my menu from a photo of my paper menu?
I have a printed menu with about 80 items. Typing everything in sounds like days of work. Is there a faster way?
1 réponseÉquipe DineHarbor20 oct. 2026 - MenusRésolue
How do I show calories and allergens on my menu?
A customer asked about nuts and I could not answer quickly. Where do I record allergens and calories so that customers see them when they order?
1 réponseÉquipe DineHarbor20 oct. 2026 - Règles et conformitéRésolue
Do I need to show calories on my menu in the UK?
I own a cafe in England. Someone told me menus must show calories now. Does that apply to me?
1 réponseÉquipe DineHarbor20 oct. 2026 - Règles et conformitéRésolue
What does Natasha's Law mean for a cafe or takeaway?
I make sandwiches in the morning and sell them from the counter. Do I need to put full ingredient labels on them?
1 réponseÉquipe DineHarbor20 oct. 2026 - Règles et conformitéRésolue
What VAT applies to takeaway food in the UK?
I am starting a takeaway. Do I charge VAT on hot food and cold food, and does delivery change it?
1 réponseÉquipe DineHarbor20 oct. 2026 - Commande en ligne et par QRRésolue
How does QR table ordering work for diners and for the kitchen?
I am thinking of putting QR codes on tables. What does the diner do, and how does the order reach the kitchen?
1 réponseÉquipe DineHarbor20 oct. 2026 - LivraisonRésolue
How do drive time delivery zones work, and why not use a simple radius?
I deliver myself. A radius on the map includes streets that are 5 minutes away and others across a river that take 25. Is there a better way?
1 réponseÉquipe DineHarbor20 oct. 2026 - Caisse et matérielRésolue
Can the till run on my tablets, and does it work with receipt printers and card readers?
I already own two tablets and a receipt printer. Do I need to buy special hardware to use a DineHarbor till?
1 réponseÉquipe DineHarbor20 oct. 2026 - Caisse et matérielRésolue
What happens at the till when the internet goes down in the middle of service?
Our connection drops now and then. I cannot afford to stop taking orders at the lunch peak. Does the till keep working?
1 réponseÉquipe DineHarbor20 oct. 2026 - Augmenter les ventesRésolue
How do I turn first time customers into regulars?
We get plenty of first orders but few people come back. What actually works for a small restaurant?
1 réponseÉquipe DineHarbor20 oct. 2026 - Augmenter les ventesRésolue
How much do delivery apps really cost compared with my own ordering site?
The marketplace apps keep sending us orders but I am not sure we make money on them. How do I compare them with ordering direct?
1 réponseÉquipe DineHarbor20 oct. 2026 - Équipe et planningsRésolue
How do I give each team member the right access and manage shifts?
I have a manager, two waiters and a chef. I do not want everyone to see sales reports or refund orders. How should I set this up?
1 réponseÉquipe DineHarbor20 oct. 2026 - PartenairesRésolue
I run a small agency. How does the DineHarbor partner programme pay?
I set up websites for restaurants and want to recommend DineHarbor. What do I earn, when, and how am I paid?
1 réponseÉquipe DineHarbor20 oct. 2026
Soyez aimable et précis. Pas de publicité, pas de données personnelles, pas de lien pour vendre. Les messages avec lien et les premiers messages d'un nouveau compte sont relus par notre équipe avant de paraître.