Question 1

How long does it take to set up DineHarbor?

Accepted Answer

Most single-location restaurants are live in under a day. You can import your menu, connect payments and start taking orders in about 10 minutes; our team handles migration from your previous POS for free.

Question 2

Can I keep my existing hardware?

Accepted Answer

Yes. DineHarbor runs on any iPad, Android tablet, web browser or PC, and works with most standard receipt printers, cash drawers and barcode scanners — no proprietary hardware required.

Question 3

Do you migrate data from my current POS?

Accepted Answer

Yes — every paid plan includes free white-glove migration. We move your menus, modifiers, customers, gift cards and historical sales so you never start from zero.

Question 4

What does the AI Copilot actually do?

Accepted Answer

Harbor Copilot forecasts covers and inventory, drafts prep lists and purchase orders, writes marketing campaigns, proposes staff schedules and answers questions about your numbers. Every action is a recommendation you approve — nothing runs without you.

Question 5

Does DineHarbor work in my language and currency?

Accepted Answer

The platform ships in English, Spanish, French and Arabic (full right-to-left support), handles multi-currency pricing and applies the correct taxes per region.

Question 6

What happens after the free trial?

Accepted Answer

After 14 days you can stay on the free Starter plan or pick a paid plan. There is no lock-in: your data is exportable at any time and you can cancel with one click.