What happens at the till when the internet goes down in the middle of service?

Question

Our connection drops now and then. I cannot afford to stop taking orders at the lunch peak. Does the till keep working?

DineHarbor team · Accepted Answer

DineHarbor has an offline mode so the till can keep working through a short outage, and it catches up when the connection returns. Online orders and card payments that need the internet need the connection, so have a plan for those, such as cash or a second connection.

Watch the video guides on the Guides page and test it before a busy day: switch the tablet's wifi off, take an order, switch it back on, and check that everything arrives.

What happens at the till when the internet goes down in the middle of service?

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